MAYHAW™

1. Acceptance of these Terms

These Terms of Use govern your access to and use of MAYHAW™ (“MAYHAW,” “we,” “us,” or “our”). By creating an account, accessing, or using the app, you agree to these Terms. If you do not agree, do not use the app.

2. Intended use

MAYHAW is designed as a practical electrical field-assistance and learning tool for electricians, apprentices, foremen, contractors, and other authorized users. It may provide AI-generated guidance, NEC-referenced information, calculations, troubleshooting workflows, photo/nameplate assistance, weather information, translations, job notes, and related field tools.

3. Electrical safety and code verification

You are responsible for using qualified judgment and following all applicable laws, codes, permits, plans, specifications, manufacturer instructions, utility requirements, employer safety programs, PPE requirements, lockout/tagout procedures, testing procedures, and Authority Having Jurisdiction requirements. Verify the NEC edition adopted for the project and any local amendments. Do not use the app to justify unsafe work or work beyond your training, qualification, authorization, PPE, or test-equipment rating.

4. AI-generated information

AI-generated answers may be incomplete, outdated, inaccurate, or wrong. MAYHAW does not guarantee that an answer, calculation, code reference, photo interpretation, troubleshooting result, translation, or recommendation is correct or appropriate for a particular job. When a result does not make sense, conflicts with job requirements, or creates a safety concern, stop and obtain qualified assistance before proceeding.

5. Accounts and company administration

You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. Company accounts may be administered by an authorized owner or administrator who can manage seats, roles, and access for that organization. Do not share credentials or access another person's account without authorization.

6. Your content

You retain ownership of the job information, notes, questions, photos, feedback, and other content you submit. You give MAYHAW permission to host, process, transmit, reproduce, and use that content only as reasonably necessary to operate, secure, support, improve, and provide the service. Only upload content you are authorized to use and disclose. Avoid uploading unnecessary personal, confidential, proprietary, or customer information.

7. Acceptable use

Do not misuse the app, attempt to bypass security or account controls, interfere with the service, access data you are not authorized to access, use the service unlawfully, or use the app to create or encourage unsafe electrical practices. Automated scraping, reverse engineering beyond rights granted by law, credential sharing, and attempts to defeat usage or subscription controls are prohibited.

8. Intellectual property

MAYHAW, its software, interface, branding, original text, graphics, and other proprietary materials are protected by applicable intellectual-property laws. “MAYHAW™” and related branding are claimed as trademarks. National Electrical Code®, NEC®, and NFPA 70® are registered trademarks of the National Fire Protection Association. MAYHAW is not affiliated with or endorsed by NFPA.

9. Third-party services

The app relies on third-party services for functions such as authentication/cloud storage, AI processing, weather, hosting, and email delivery. Those services may be unavailable or change independently of MAYHAW. Your use of third-party services may also be subject to their applicable terms and privacy practices.

10. Availability and changes

We may update, add, remove, suspend, or discontinue features to improve safety, reliability, security, legal compliance, or the product. We do not guarantee uninterrupted or error-free availability. Internet access and compatible devices may be required for some features.

11. Paid plans

MAYHAW Standard is offered as a monthly auto-renewable subscription through Apple In-App Purchase on iPhone and iPad. The localized price, included features, renewal terms, and cancellation information are shown before purchase. Payment is charged to the user’s Apple ID. Users can restore purchases in the app and manage or cancel the subscription through Apple ID subscription settings.

12. Suspension or termination

We may suspend or terminate access when reasonably necessary for security, nonpayment after paid service begins, misuse, violation of these Terms, legal requirements, or protection of users or the service. You may stop using the app at any time. You may initiate permanent account deletion from Account & Subscription inside the app. Some company or legally required records may require a short manual completion period, which the app will explain when the request is submitted.

13. Disclaimer of warranties

To the fullest extent permitted by law, the app and its content are provided “as is” and “as available,” without warranties of accuracy, completeness, merchantability, fitness for a particular purpose, noninfringement, or uninterrupted operation. Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

14. Limitation of liability

To the fullest extent permitted by law, MAYHAW and its owner/operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss arising from reliance on AI output, code interpretation, calculations, jobsite decisions, data loss, service interruption, or unauthorized account use. Nothing in these Terms excludes liability that cannot legally be excluded.

15. Governing law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles, except where applicable law requires otherwise.

16. Changes to these Terms

We may revise these Terms as the app, commercial offerings, or legal requirements change. The effective date will be updated when material revisions are made. Continued use after revised Terms become effective constitutes acceptance to the extent permitted by law.

17. Contact

Questions about these Terms may be sent to appadmin@ledouxec.com.

1. Scope

This Privacy Policy explains how MAYHAW™ (“MAYHAW,” “we,” “us,” or “our”) handles information when you use the web app, installed web app, mobile app, account services, and related support features.

2. Information we collect

Account information. We may collect your name, email address, electrical classification or role, subscription entitlement status, and account settings.

Field and work content. Depending on the features you use, we may process job names and locations, notes, NEC settings, jurisdiction/AHJ information, troubleshooting observations, meter readings, calculations, equipment details, translations, saved reports, and feedback.

AI questions and photos. When you use Ask AI or photo/nameplate features, the questions, job context, confirmation notes, and selected images needed to answer the request are transmitted for AI processing. Do not submit content you are not authorized to share.

Location and weather. Location permission is optional. When you request live weather, your device provides latitude and longitude to the weather service so current conditions and a place name can be returned. MAYHAW does not intentionally save raw latitude/longitude coordinates as part of the weather feature, although a saved field note may include the returned place name and weather conditions.

Technical and security information. We may process session/authentication data, browser or device information, timestamps, app/build information, basic service logs, error information, and usage information needed for security, troubleshooting, account administration, and service limits. Some preferences and session information are stored locally on your device.

3. How we use information

We use information to create and authenticate accounts; provide AI, calculations, notes, troubleshooting, weather, translation, and other field features; confirm App Store subscription access; secure and troubleshoot the service; respond to feedback and support requests; improve reliability and safety; enforce service terms; and comply with applicable law.

4. How information is shared

We share information only as reasonably necessary to operate the service, including with service providers that perform cloud authentication/storage, AI processing, weather, hosting, email delivery, and Apple In-App Purchase processing. Current integrations include Supabase for account/cloud functions, OpenAI for AI processing, Open-Meteo for requested weather/location lookups, and Apple for subscription purchase and entitlement information. We may also disclose information when required by law, to protect safety or security, or as part of a legitimate business transfer.

5. Advertising, sale, and tracking

The current app does not use third-party advertising trackers and does not sell personal information. If advertising, cross-app tracking, or materially different data uses are introduced in the future, this policy and any required consent or platform disclosures will be updated first.

6. Data retention

We retain account and field information for as long as reasonably needed to provide the service, maintain business and security records, resolve disputes, meet legal obligations, or support an organization's legitimate records. Retention can vary by data type and account type. Local device data may remain until you sign out, clear the app/browser data, uninstall the app, or the app removes it.

7. Security

We use reasonable administrative and technical safeguards appropriate to the service, including authenticated accounts and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Protect your password and promptly report suspected unauthorized access.

8. Your choices and requests

You may decline optional location or photo access, change applicable device permissions, update certain account or code settings in the app, restore purchases, and manage an App Store subscription through your Apple ID settings. For questions or requests to access, correct, or delete personal information, contact appadmin@ledouxec.com.

9. Children

MAYHAW is a professional electrical field tool and is not directed to children under 13. We do not knowingly seek personal information from children under 13. If we learn that such information was collected inappropriately, we will take reasonable steps to delete it.

10. Third-party services and links

Third-party services have their own privacy practices. Their handling of information is governed by their applicable policies and agreements. We encourage users and company administrators to review relevant third-party terms when needed.

11. Account deletion

You can initiate permanent deletion of your account from Account & Subscription inside the app. Requests requiring verification are normally completed within 7 days. We delete associated personal data that we are not legally or operationally required to retain, and you do not need to call or email support to begin the process. Deleting a MAYHAW account does not automatically cancel an App Store subscription; subscriptions are managed through Apple ID settings.

12. Changes to this Policy

We may update this Privacy Policy as features, service providers, commercial offerings, or legal requirements change. The effective date will be revised when material changes are made.

13. Contact

Privacy and support questions may be sent to appadmin@ledouxec.com.